Welcome to Customer Service

This website can help you to request missing pieces (just click on "Bricks & Pieces"), download Building Instructions and find answers to our most frequently asked questions. We hope you find what you're looking for.

Happy Easter!

Our North American hotline will be closed on Easter Sunday so we can all join the egg-hunt. Therefore, it may take us a little longer to reply to your email and we can't take your calls. Please remember you can still order replacement parts or download building instructions from this page.

We look forward to being in touch again on Monday.

Avast, me hearties! Want a new ship but without spending your treasure? Get FREE building instructions here. Arrr....