This website can help you to request missing pieces (just click on "Bricks & Pieces"), download Building Instructions and find answers to our most frequently asked questions. We hope you find what you're looking for.
Welcome to the North American branch of the LEGO Customer Service department!
When you call or email us from North America you will be answered by one of the staff in our contact center in Enfield, CT. On an average day we get around 1,000 calls in English and French (and soon, Spanish). Our Advisors know a lot about LEGO bricks and most of the time their expertise is enough to assist you with whatever question you might have. As you can imagine, over time our Advisors become very knowledgeable but with 80 years of history to learn, we often find that our fans know more than we do!... Read more...
See some of the fun letters we have received from kids.