Welcome to Customer Service

This website can help you to request missing pieces (just click on "Bricks & Pieces"), download Building Instructions and find answers to our most frequently asked questions. We hope you find what you're looking for.

Are you using Chrome and having problems with games on our web site? We've put some information in this frequently asked question.

News from Customer Service

In keeping with our founder’s motto, our LEGO® experts will be in training on September 3, and the North American call center will be closed from 10:45am - 12:30pm EST.

Please remember you can still order replacement parts or download building instructions from this page.

Avast, me hearties! Want a new ship but without spending your treasure? Get FREE building instructions here. Arrr....