We're here to help you! Fill in the email form below and one of our Customer Service Advisors will write back to you.
If you are inquiring about a LEGO Shop order, please choose the country where your sets were shipped to.
For the United States, you can send your message in English or French. For all other regions, your message can be sent in English, German, Dutch, Polish, Hungarian, Czech, French, Spanish, Portuguese, Italian, Danish, Swedish, Norwegian or Finnish.
Please include a set number whenever possible.
Due to a system upgrade on Wednesday, November 18, it is possible that some emails submitted that day may not have been delivered to us. If you do not receive a reply to your email by Friday, November 20, please resubmit your question to us. Or, you may contact us by phone if you need immediate assistance. In the UK, call us toll-free on 00800 5346 5555. We are sorry for any inconvenience this may have caused.