Welcome To Customer Service

This website can help you to request missing pieces (just click on "Bricks & Pieces"), download Building Instructions and find answers to our most frequently asked questions. We hope you find what you're looking for.

"Only the best is good enough."

In keeping with our founder’s motto, our LEGO® experts are in training today, and the European call centre will be closed. Therefore, it may take us a little longer to reply to your email and our hotline isn’t available today. Please remember you can still order replacement parts or download building instructions.

We look forward to being in touch again tomorrow.

Calling all Heroes! Need to re-build the city but you spent all your money on your costume? Get FREE building instructions here.