Welcome To Customer Service

This website can help you to request missing pieces (just click on "Bricks & Pieces"), download Building Instructions and find answers to our most frequently asked questions. We hope you find what you're looking for.

Are you using Chrome and having problems with games on our web site? We've put some information in this frequently asked question.

Delivery info

Strikes by ferry workers in the Port of Calais may mean that UK orders take a little longer to arrive.

We’re sorry for any delays and we’ll do everything we can to make sure your LEGO® delivery will be with you soon.

Calling all Heroes! Need to re-build the city but you spent all your money on your costume? Get FREE building instructions here.