LEGO.com customerservice Customer Service

CUSTOMER SERVICE

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Welcome To Customer Service

This website can help you to request missing pieces (just click on "Bricks & Pieces"), download Building Instructions and find answers to our most frequently asked questions. We hope you find what you're looking for.

News from Customer Service

If you've recently ordered some Bricks & Pieces, please note that our replacement parts warehouse was closed on 9-10 May. That's why it may take 1-2 additional working days until your parts are delivered.

Avast, me hearties! Want a new ship but without spending your treasure? Get FREE building instructions here. Arrr....

Status - Low
We are currently answering emails within 24 hours and calls within 30 seconds - some occasional queues at peak times
We are experiencing moderate levels of calls and emails. - Please remember you can still email us, order replacement parts or download building instructions via the links on this page.

Children's Letters

See some of the fun letters we have received from kids.