Welcome To Customer Service
We’ve just got a completely new computer program to improve how we handle your orders, look up information about our toys and answer your emails. We’ve had world class training, but we’re still getting used to the new and more efficient ways of supporting you. Please bear with us if we’re a little slower than usual.
If you’ve known us for some time, we have some pleasant surprises in store.
Let us know what you think – we’ll include a link to a survey in all our replies.
Delivery Times for Replacement Parts
At the moment, we're shipping Bricks & Pieces orders with a few days' delay.
We're really sorry to keep you waiting!