Customer Service
 
Product Recalls
 
  • If there is a product recall in your country, you will find the details here. If your country is not listed, there are no recalls in your area.


 
 
 
Contact us
 

For assistance in English, call us toll free at
1-800-838-9647. We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6 pm EST.

For assistance in French, in North America,
call us toll free at
1-877-518-5346. We are available Monday – Friday 8:30 am to 4:30 pm EST.

For MINDSTORMS technical support, please call 1-877-680-2800, from Monday through Friday, 8:30 am to 6:30 pm EST.


To contact Customer Service outside of the US, Click Here