LEGO.com Customer Service : Home

Welcome!

Welcome to the LEGO Customer Service website.

Great Customer Service is a top priority for the LEGO Company. Looking for building instructions, replacement parts, or answers to frequently asked questions? Use this site to find your answers now.

If you need more help, please don’t hesitate to contact us directly.

Replacement Parts
Building Instructions
Help Topics
Online Shopping Support

Is your set missing a piece? Order a replacement here.

Download replacement building instructions.

Find answers to frequently asked questions.

Support for LEGO.com online shoppers.

Phone

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In the US, call us toll-free on 1-800-838-9647.
We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6pm EST.

The hours for MINDSTORMS technical support are Monday - Friday 7:30 am to 5:30 pm CST.

If you experience problems with the Replacement Parts form, please send us an email with your request.

To contact Customer Service outside of the US, Click Here