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Great customer service is a top priority of the LEGO Company.

Due to a system upgrade on Wednesday, November 18, it is possible that some emails submitted that day may not have been delivered to us. If you do not receive a reply to your email by Friday, November 20, please resubmit your question to us. Or, you may contact us by phone if you need immediate assistance. In the US, call us toll-free on 1-800-838-9647. We are sorry for any inconvenience this may have caused.

By email, phone or a letter. We're here to assist you as quickly and conveniently as possible.

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In the US, call us toll-free on 1-800-838-9647.
We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6pm EST.

The hours for MINDSTORMS technical support are Monday - Friday 7:30 am to 5:30 pm CST.

To contact Customer Service outside of the US, Click Here

 
 

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