Customer Service
 
 
 
 
 
Welcome!
 

  • Welcome to the LEGO Customer Service website.

    We hope you find what you need on this page. Our ‘Help Topics’ area answers lots of the most frequently asked questions.

    You can request missing pieces without having to wait to speak to us – just click on the “Replacement Parts” section of this page. You can also find electronic versions of many of our Building Instructions.





LEGO Universe is now closed. For assistance with LEGO Universe membership or billing questions, please use the “Contact Us” links on this page.

 
 
 
Contact us
 
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For assistance in English, call us toll free at
1-800-838-9647. We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6 pm EST.

For assistance in French, in North America,
call us toll free at
1-877-518-5346. We are available Monday – Friday 8:30 am to 4:30 pm EST.

For MINDSTORMS technical support, please call 1-877-680-2800, from Monday through Friday, 8:30 am to 6:30 pm EST.


To contact Customer Service outside of the US, Click Here