Customer Service
 
 
 
 
 
Welcome
 

  • Welcome to the LEGO Customer Service website.

    We hope you find what you need on this page. Our ‘Help Topics’ area answers lots of the most frequently asked questions.

    You can request missing pieces without having to wait to speak to us – just click on the “Replacement Parts” section of this page. You can also find electronic versions of many of our Building Instructions.






LEGO Universe is now closed. For assistance with LEGO Universe membership or billing questions, please use the “Contact Us” links on this page.

 
 
 
Contact us
 
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In the UK, call us toll-free on 00800 5346 5555*.
We are available 9 am to 5 pm Mon - Fri.

* Free number might be blocked by some telecom providers and mobile providers might charge, contact your provider for more details.

If you experience problems with the Replacement Parts form, please send us an email with your request.



To contact Customer Service outside of the UK, Click Here