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Survey
Tell Us Your Opinion!
Thank you for participating in our survey. It will only take a minute or two to give us your opinions. The feedback you provide will help us enhance our site and serve you better in the future. All results are strictly confidential.
1. Why did you visit the LEGO Customer Service web area? (select the one answer that is most applicable)
To follow up on an online shopping order
To find out where to buy a LEGO set
To obtain replacement LEGO parts
To obtain building instructions
To enquire about a LEGO product other than a video game or MINDSTORMS
To obtain support on a LEGO video game
To obtain technical support on LEGO Mindstorms
To enquire about a LEGO CLUB magazine subscription
To unsubscribe from LEGO e-newsletters
To obtain support on LEGO.com
To obtain LEGOLAND information
To obtain LEGO Company information
2. Did you find the answer to your question on our website?
Yes
No
3. If you were not able to find the answer to your question on our website, how did you follow up?
By emailing Customer Service
By calling Customer Service
Did not follow up
4. How would you rate our Customer Service website pages within www.lego.com?
Excellent
Good
Fair
Poor
5. If you rated our Customer Service site as Poor, please let us know what we can do to improve it:
6. On the basis of your recent LEGO Customer Service experience, would you recommend our Customer Service to your family or friends?
Very likely
Likely
Maybe
Not likely
Not likely at all
7. Please enter the name of your country:
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8. Please select your age:
1-12
13-17
18+
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